We’re excited to share that Citybox is officially expanding to Denmark!



In April 2025, Citybox signed an agreement with CapMan to open our very first hotel in Denmark. Located in Kastrup, Copenhagen, the hotel will feature 240 rooms and marks a major step in our Scandinavian journey. Starting April 1st, 2025, Citybox will take over operations of the current Best Western Plus Copenhagen Airport. The hotel will continue to operate under its existing format for the time being. In 2026 it will undergo a full renovation and reopen as a Citybox hotel.



This new addition is a significant and long-anticipated milestone for us. With Copenhagen joining the Citybox family, we are proud to have established a presence in all three Scandinavian capitals &#8211; a key goal we’ve been working towards. Copenhagen has always been high on our list because of its vibrant culture and strong tourism industry, and we’re thrilled to finally be here.



The hotel is located close to Copenhagen Airport, which makes it an excellent choice for both international travelers and those on the go. With the nearby metro station, guests will enjoy easy access to the city center and beyond. For those arriving by car, the hotel will also offer convenient parking options.



We’re confident that our modern, self-service model and focus on affordable stays will be a great fit for Copenhagen. Citybox is all about smart stays – central locations, stylish rooms, and great prices. And now, we&#8217;re proud to bring that experience to Denmark.



We can’t wait to welcome you to Citybox Copenhagen!

Our First Hotel in Copenhagen: Citybox is Coming to Denmark

In 2027, Citybox is setting its sights on Northern Norway—more specifically Tromsø.&nbsp;



When opening our hotel in the center of the Tromsø, it will feature 351 rooms. This will make it the largest hotel in Northern Norway. 



This hotel is part of a larger development project in Tromsø called &#8220;Tromsø Mack Øst&#8221;, led by Eiendomsspar. The hotel is part of Phase 1 of the redevelopment of the old Mack brewery site, a project that will expand Tromsø’s city center, adding new spaces for hotels, restaurants, and culture, making it a more lively and attractive area.&nbsp;



The development will include a shopping street, restaurants, museums, concert halls, and more, designed to cater to visitors year-round. In winter, guests can marvel at the Northern Lights from our rooftop terrace on the 10th floor, while in summer, they’ll enjoy breathtaking views of the fjords under the midnight sun. Pretty amazing, right?&nbsp;



The hotel itself will consist of two buildings. The 10th floor will connect to an existing sky bar in Building A, while the lounge and lobby will be spread across three floors. The main entrance will be located on the first floor of Building B. Here, guests will find familiar Citybox features like a guest kitchen, meeting rooms, and co-working spaces. With a strong focus on sustainability, the hotel will be built to BREEAM Excellent standards. We also plan to apply for Green Key certification once it opens. 



While details are still being finalized, everyone involved in the project is excited to finally bring Citybox to Northern Norway!&nbsp;

Citybox is coming to Tromsø!

Citybox Kristiansand Lite first welcomed guests in 2021, following our acquisition of the Yess! hotel. While we&#8217;ve enjoyed running the hotel over the past few years, our vision has always been to expand and transform it into the full Citybox experience that our guests know and love. Now, that vision is becoming a reality!



We’re thrilled to announce that as of December 2024, Citybox Kristiansand Lite will be closing its doors to make way for a brand-new hotel, set to open in Q2 2025. This exciting new chapter will introduce a completely revamped Citybox Kristiansand, featuring 155 modern rooms.



The new hotel’s interior will be inspired by Kristiansand’s natural beauty, as well as the lively spirit of the nearby Kristiansand Dyrepark. We’re confident that it will be the ideal destination for families looking to enjoy a memorable holiday in the city. True to the Citybox brand, you’ll still find familiar elements such as our signature Bolon floors, light wooden furniture, and Scandinavian design.



In addition to the interior transformation, the hotel’s facade will receive a significant upgrade, enhancing both the hotel’s appearance and the overall aesthetic of the neighborhood. We believe this new look will bring fresh energy to the area and elevate the guest experience.



We look forward to welcoming you to the new Citybox Kristiansand in 2025 and are confident it will become a favorite for both travelers and locals!

Picture of facade at Citybox Kristiansand

Citybox Kristansand – No more Lite

Citybox is thrilled to announce the launch of meeting room bookings directly on their website. Addressing the common frustrations of scheduling, this new solution offers a seamless, efficient and user-friendly experience for busy professionals. 



In today&#8217;s fast-paced world, the traditional method of booking meeting rooms often involves tireless back-and-forth communication. Recognizing this challenge, Citybox sought to eliminate these challenges, allowing guests to secure meeting rooms effortlessly. 



“Citybox is committed to providing solutions that simplify the lives of our guests,” said CMO, Dorthea Berge. “Our new platform is designed to take the hassle out of booking meeting rooms, so our guests can focus on what truly matters – their meeting agendas.”



Key Features of the solution:



<ul class="wp-block-list">
<li>Simplified Booking Process: Guests can book meeting rooms directly through the website with just a few clicks. Select hotel, choose meeting room size, book your slot, and you’re all set.</li>



<li>Easy Payment System: The platform simplifies the payment process by allowing users to easily book their meeting rooms and receive an invoice. This ensures a smooth transaction without immediate payment hassles.</li>



<li>User-Friendly Design: With an intuitive interface, users can navigate the platform easily, saving time and reducing stress.</li>



<li>Comprehensive Amenities: Citybox meeting rooms come fully equipped with the latest technology. Additionally, guests can enjoy food and beverage services from the local partners at each hotel, ensuring a comfortable and productive meeting environment.</li>
</ul>

Meeting room booking made easy

The hotel chain Citybox is launching self-developed check-in terminals in collaboration with tech-company Heisenbug. The terminals, which are designed to manage the guest journey from check-in to check-out, marks another step in Citybox&#8217;s goal to offer the most seamless customer experience in the industry.



It&#8217;s been many years since Citybox was the first hotel chain in Norway to replace the traditional front desk with check-in terminals. Last year, the company launched the first part of its new guest journey as part of a comprehensive rebranding of the company. Now the hotel chain has taken the next step and is launching its own check-in terminals in collaboration with Heisenbug.



<h2 class="wp-block-heading">Terminals adapted to our guest journey</h2>



-&#8220;Since its inception, Citybox&#8217;s concept has been rooted in the fact that a traditional reception is unnecessary, expensive and an annoying time thief for guests. Over time, we have had different check-in terminals, but now we have finally taken a step further and developed our very own terminals, adapted to our needs and our idea of how the guest journey should be,&#8221; says Eivind Hjulstad, CEO of Citybox.



Technology company Heisenbug has been responsible for the actual development, in close collaboration with Citybox and employees from all departments. The design of the terminal and furniture was done by the hotel chain&#8217;s own Head of Interior &amp; Design, Kristine Holtås.



The terminal currently handles everything from check-in, check-out and payment, as well as enabling luggage storage on both arrival and departure. The terminals also facilitate ID scanning, and further functionalities are already in the pipeline. If guests experience challenges in one of the processes, the terminals themselves notify hotel staff. The aim is for hosts to show up before the guest has even realized that they have a challenge.



<h2 class="wp-block-heading">Seamless from start to beginning</h2>



These kiosks are more than just check-in; they perform almost every task a traditional front desk does, ensuring a user-friendly experience with associated efficiencies that have been measured and verified to be completed in under 50 seconds. This not only contributes to an improved guest experience, but also to the optimization of hotel operations for Citybox,&#8221; says Tibor Mæhlum, Head of Business at Heisenbug.



With the introduction of new check-in terminals, Citybox builds on its vision to revolutionize the guest experience, a vision that has stood firm since the removal of the traditional front desk. The aim of the project has been to create a terminal that handles the customer journey in a fast and safe way. The current record for check-in is now 43.2 seconds.



&#8220;We&#8217;ve looked at every step of a guest journey and compressed it in the most seamless way to give our guests a safe, easy and, not least, super-fast check-in at our hotels. If there was a world record for fast check-in, I&#8217;m sure one of our guests would hold that record,&#8221; says Eivind Hjulstad, CEO of Citybox.



&#8220;Thinking outside the box has led us to set a new standard for efficiency and usability in the check-in process, and this is just the start,&#8221; says Eivind Hjulstad, CEO of Citybox.



The new check-in terminals are in operation at all the hotels, and will also be present at Citybox Stockholm and Citybox Brussels, which are both due to open the summer of 2024.

The hotel chain Citybox is launching self-developed check-in terminals in collaboration with tech-company Heisenbug.

Citybox launches check-in terminals with Heisenbug

Welcome to the south of Norway! Kristiansand is known for its beautiful coastline, sunny beaches and charming people. In the city you can find several great restaurant, lovely nature and a relaxing atmosphere that makes Kristiansand the perfect holiday destination. Just outside the city you&#8217;ll also find Kristiansand Zoo, the perfect place to spend the day for families. 



<h2 class="wp-block-heading">Citybox Kristiansand</h2>



Our hotel in Kristiansand will reopen on June 20th 2025 and is located in the middle of the city with walking distance to everything. Here you are never far away from restaurants or shopping opportunities. Enjoy the day as a proper tourist! Walk in the cozy streets, take a swim on the city beach and come back and relax on your comfortable room at Citybox when the day is done.



Remember that you can always ask our hosts or check out our <a href="https://cityboxhotels.com/guide/citybox-kristiansand-lite">Guide</a> for tips on what to explore while you&#8217;re visiting the city.

Picture of Kristiansand city centre, taken by Gunnar Ridderstrøm

Hotel in Kristiansand

Antwerp is a city that is known for its beautiful architecture, history and cultural diversity. Our hotel gives you the perfect basis to explore Antwerp&#8217;s charm! In addition to its history the city is known for trendy fashion, delicious snacks like waffles and chocolate, and its beautiful river area. This is really a city where you can enjoy the mix of old fashioned charm and modern impressions. 



<h2 class="wp-block-heading">Citybox Antwerp</h2>



Our modern hotel in Antwerp gives you a comfortable refuge when you&#8217;re done exploring the citys adventures for the day. Located in the middle of the city center you can easily navigate to the city&#8217;s many attractions. The central station is only a quick walk away, perfect if you want to explore long distance destinations. 



Remember that you can always ask our hosts or check out the <a href="https://cityboxhotels.com/guide/antwerp">Guide</a> for tips on what to explore next. 



We hope you enjoy your stay at Citybox Hotels Antwerp! 



<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="1000" height="667" src="https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/220506_AntoineDeckers_CityboxAntwerp_LD_29.jpg" alt="Picture of double rooms at Citybox Antwerp, our hotel in Antwerp. " class="wp-image-2580" srcset="https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/220506_AntoineDeckers_CityboxAntwerp_LD_29.jpg 1000w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/220506_AntoineDeckers_CityboxAntwerp_LD_29-300x200.jpg 300w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/220506_AntoineDeckers_CityboxAntwerp_LD_29-768x512.jpg 768w" sizes="auto, (max-width: 1000px) 100vw, 1000px" /></figure>

Image of Grote Markt in Antwerp with a sculpture in front of it.

Hotel in Antwerp

Welcome to our modern hotel in Helsinki! Only a short metro-ride away from the city center. The metro stop is just by the entrance to the hotel, so either way you&#8217;re never far away from exploring the city. 



<h2 class="wp-block-heading">Citybox Helsinki</h2>



Our brand new hotel in Helsinki is the perfect choice for your travel. We are an affordable hotel, but that doesn&#8217;t mean that we compromise on quality! With a Scandinavian design in mind, our hotel provides a seamless experience from check-in to check-out. The high quality beds makes sure you always have a good night sleep, so that you are ready to explore the city the next day. 



Helsinki is a town that&#8217;s rich on culture, museums, trendy store and restaurant. When you are staying at our hotel you can always asks our hosts or check out the <a href="https://cityboxhotels.com/guide/helsinki">Guide</a> for tips on new adventures to explore. 



Whether you are here for business or pleasure, our only wish is that you have the best experience! Welcome to our hotel in Helsinki. 



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="641" src="https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/Hel_1-1-1024x641.jpg" alt="Picture of the facade of Citybox Helsinki, our hotel just outside the city center. " class="wp-image-2575" srcset="https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/Hel_1-1-1024x641.jpg 1024w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/Hel_1-1-300x188.jpg 300w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/Hel_1-1-768x481.jpg 768w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/Hel_1-1-1536x962.jpg 1536w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/Hel_1-1-2048x1283.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>

Photo of Helsinki. Several colorful buildings by a pier near the water.

Hotel in Helsinki

Welcome to the charming and beautiful city of Tallinn! Centrally located by the harbor you will find our hotel. A modern designhotel that gives you a comfortable base with easy access to the city&#8217;s many attractions and cultural experiences.



<h2 class="wp-block-heading">Citybox Tallinn</h2>



Welcome to our modern designhotel in Tallinn. The brand new hotel opened in 2020 and has since welcomed many guests from around the world. 



To explore the city you can simply just step outside the hotel! Tallinn has a rich history and you can visit many cultural attraction, and of course &#8211; get (several) delicious snacks on the way. It&#8217;s only a 5 minute walk from the Old Town and there you really get to explore Tallinn&#8217;s history. 



Whether you are in town for business or pleasure you always have a comfortable base at our hotel. With focus on an easy and simple check-in and check-out, and a great location we hope that you will have a memorable experience when visiting the capital of Estonia. 



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="769" src="https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/Citybox_Drone_08.09.22_23-1024x769.jpg" alt="Picture of facade of Citybox Tallinn, our hotel in the centre of the city." class="wp-image-2571" srcset="https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/Citybox_Drone_08.09.22_23-1024x769.jpg 1024w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/Citybox_Drone_08.09.22_23-300x225.jpg 300w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/Citybox_Drone_08.09.22_23-768x577.jpg 768w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/Citybox_Drone_08.09.22_23-1536x1154.jpg 1536w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/Citybox_Drone_08.09.22_23-2048x1539.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>

Photo of Tallinn city. Old buildings made of brick.

Hotel in Tallinn

Are you visiting the capital of Norway? From shopping to concerts and culinary experiences, Oslo offers a range of opportunities &#8211; whatever your purpose. We have a hotel in the middle of Oslo city center, so you are always close to everything you need! 



<h2 class="wp-block-heading">Citybox Oslo</h2>



Welcome to our modern designhotel, only a three minute walk from Oslo central station. From the hotel you have easy access to Oslo&#8217;s diverse culture, shopping and fantastic dining experiences. 



Our rooms are designed with a focus on comfort and functionality, which gives you a calm oasis after a long day of exploring the city. Whether you take the tram right outside the hotel or choose to walk, you are never far away from well-known attractions like the Opera House, Aker Brygge and the Royal Palace. Remember that you can always ask one of our hosts or check out our <a href="https://cityboxhotels.com/guide/citybox-oslo">Guide</a> for tips on new places to explore! 



With comfort and a practical location in Oslo our goal is to always ensure that you have a memorable experience when staying at our hotel. Welcome to a pleasant stay! 



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="783" src="https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/DSC05127-1024x783.jpg" alt="Picture of the facade of Citybox Oslo, our hotel in Oslo. " class="wp-image-2567" srcset="https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/DSC05127-1024x783.jpg 1024w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/DSC05127-300x229.jpg 300w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/DSC05127-768x587.jpg 768w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/DSC05127-1536x1175.jpg 1536w, https://cityadmin.heisenbug.dev/wp-content/uploads/2024/01/DSC05127-2048x1567.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>

Overview of Oslo city center in the sunset.

Our First Hotel in Copenhagen: Citybox is Coming to Denmark

More news

Our First Hotel in Copenhagen: Citybox is Coming to Denmark

Citybox is coming to Tromsø!

Citybox Kristansand – No more Lite

Meeting room booking made easy

Citybox launches check-in terminals with Heisenbug