Are you our new Host in Bergen?

Join the Citybox team in Bergen and help make our guests’ stay a great one!

We are currently looking for a Host for our Host Office at Citybox Bergen in a 50% position. This involves 2–3 shifts per week, including every other weekend. The schedule consists of a mix of evening shifts (4:00 PM – 12:00 AM) and night shifts (12:00 AM – 8:00 AM).

The hotel is open year-round, which means there will also be shifts during holidays and other special events.

A little different—by design
At Citybox, guests check in and out themselves using digital solutions. That’s why we don’t have a traditional front desk – we have a Host Office. That doesn’t mean less service. It means service when it’s actually needed.

As a Host, you’re responsible for keeping the hotel running smoothly. Most of the work happens behind the scenes, but when guests need help, you’re the one who steps up.

Job Responsibilities
As a Host, you’ll have a wide range of responsibilities in the hotel’s day-to-day operations. Your duties will include, among other things:

• Responding to guests via phone, email, and other digital channels
• Assisting with bookings and check-in as needed
• Checking in on guests at the hotel and resolving any issues that arise
• Check the common areas daily and ensure everything is in order
• Clean and prepare rooms and perform simple maintenance tasks when operations require it

Here’s what our Hosts say about working at Citybox
We asked our Hosts what they like about working at Citybox, and here’s what they said:

The job is flexible and easy to balance with school or other daily commitments. Many find that they quickly become independent and confident in their role, and that they develop into more solution-oriented individuals.

Several highlight the international environment as a major advantage. At Citybox, you meet guests from all over the world, which gives you the chance to use and improve your English. In addition, Citybox is seen as a workplace where there are real opportunities for development and further growth within the company.

What should you know?
As a host, you’re often on duty alone, and no two days are alike. Sometimes you’ll have to deal with noise, disturbances, or guests who need more attention than usual. You’ll receive training and clear guidelines for such situations, and you’ll always have someone to call if you need help. Still, it’s an advantage if you’re confident and able to set boundaries in a calm and respectful manner.