Are you our new Host in Bergen?

About the job

We are looking for hosts for Citybox Bergen!

Citybox Bergen is a modern hotel without a traditional front desk. Our guests check in and out themselves using self-service kiosks, but our friendly and service-oriented staff are always on hand at the hotel and ready to assist whenever needed.

The hotel consists of 120 guest rooms and two meeting rooms, centrally located in the heart of Bergen.

Precisely because we don’t have a traditional front desk, we don’t have receptionists, we have Citybox Hosts.

We are now looking for more hosts with a twinkle in their eye: We are seeking hosts/receptionists to work primarily at night, with the possibility of some evening and morning shifts. Applications will be reviewed on an ongoing basis!

The primary work location is the hotel’s reception office (Host Office), but you’ll be expected to be flexible and assist in other departments when needed.

Responsibilities

  • Checking incoming bookings and managing the hotel’s arrivals and departures.

  • Customer contact and assistance via email, chat, and phone.

  • Serving as the hotel’s public face for our guests.

  • Ongoing communication and planning with the hotel’s housekeeping department.

  • Monitoring and inspection of the hotel’s security and fire systems.
  • Tallying reconciliation
  • Organizing and maintaining inventory of linens and preparing linen carts.
  • Other reception duties.

Application process

If you wish to apply, please send your application and resume via email to the contact person: guro@cityboxhotels.com.
For more information or questions about the position, you may also send an email directly to that address. Your resume must be attached to the application text for consideration.

What we are looking for

  • You are the minimum age of 20 or older
  • You are punctual and detail-oriented
  • You are service-oriented
  • Good Norwegian and English skills, both written and spoken
  • Able to handle high work pressure and be self-motivated
  • Experience in the hotel industry is a plus, but not a “must” as thorough training will be provided

What we offer

  • Salary in accordance with the collective bargaining agreement
  • Employee benefits including discounts from our partners and free stays at our hotels
  • Excellent opportunities for professional development within the company
  • A flexible and youthful work environment
  • A positive work environment with an open atmosphere and friendly colleagues

Are you our new Host in Bergen?

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