We gladly accept Visa and Mastercard as payment options both on our website and in the hotels. For prepaid bookings, we also offer Apple Pay.

We do not accept American Express as a payment option, but we do accept it as a guarantee on our website.

Cash payment is accepted across all of our hotels (except for Citybox Helsinki), but you need a valid credit or debit card as a guarantee. This card doesn’t get charged (unless something unexpected happens); It’s primarily intended for security reasons.

Yes! Our luggage storage is open for all guests before check-in and after check-out. Just ask our hosts at the hotel, and they will help you out! Please note that luggage is stored at the guest’s own risk.

Pets are always welcome at our hotel for an extra 15 EUR / night. Contact us before your stay and we will get you sorted. Only one dog / cat per room. 

Yes! Finland has some of the world’s cleanest tap water – enjoy!  

If you need to wash your clothes, there is a self-service laundromat located on the same level as the lobby, next to the guest kitchen. Washing detergent is included in the price, card payments only. 

TVs can be found in the common room on the ground floor, alongside books, board games, and activities such as darts and table tennis. We do have free (and fast) Wi-Fi so you can stream Netflix in your room on your laptop or iPad!