Opening in Q3 2027
Central location
Family rooms
Self-service check-in
Pet-friendly*
Stay in the heart of Tromsø!
Looking for a hotel in Tromsø? Citybox Tromsø is a modern, affordable base in the heart of the city, located in the new Mack Kvartalet on the historic Mack brewery site. Whether you’re here to chase the Northern Lights, go whale watching, explore the Arctic fjords, or experience the midnight sun, you’ll be close to it all. Every room is designed with comfort in mind, featuring heavenly beds, Scandinavian design, and a modern bathroom. You’ll also enjoy fast (and free!) Wi-Fi and easy self-service check-in. Whether you’re visiting for an Arctic adventure or a city break, Citybox Tromsø makes exploring Northern Norway simple.
More than a place to sleep
Citybox Tromsø is part of Mack Kvartalet, a new meeting place bringing even more life to the heart of Tromsø. The historic Mack brewery site is being transformed into a new city quarter filled with places to eat, drink, shop, hang out, and experience a bit of local culture. In other words, you won't have to go far to find something to do. Grab a coffee, find somewhere for dinner, explore the neighborhood, or head into the rest of Tromsø. It's all right outside the box.
Frequently Asked Questions
First off, we are super happy that you’d like to book a stay with us! Unfortunately, you must be over 18 years old to check into Citybox without adult supervision. But don’t worry; we’ll be here waiting for you!
Yes. To comply with local regulations, all guests must present a valid photo ID when checking in. This is a standard requirement for hotels and accommodation providers and applies at all Citybox hotels.
The ID verification process is quick and easy! Simply scan your ID at our self-service check-in terminal upon arrival.
Easy! The Airport Express Bus stops at Polaria on Strandvegen, right by the hotel, and the journey from Tromsø Airport takes around 20 minutes. You can also take local buses 40 or 42 from the airport, or grab a taxi if you prefer door-to-door service.
Citybox is committed to reducing its environmental impact, and several of our hotels are Green Key certified, an international eco-label for sustainable tourism. Guests can support our efforts by being mindful of energy and water consumption during their stay. Read more about our sustainability initiatives and Green Key certification
Check-in is from 15:00, and check-out time is 12:00. If you want to stay a little longer, let us know. You can stay (by request) until 14:00 for free in a double room if you are a Citybox Friend. If you want to stay even longer, you’ll, unfortunately, need to pay for another night as we need time to clean the room before the next guest. You can store luggage with us outside of these hours in our luggage room in the lobby.
You can bring your furry family member for an extra 15€/199NOK/199SEK per stay; just let us know in advance. We can’t wait to have them stay with us! We do love all animals, but we must put a leash on it and stick to only one dog or cat per room.