Check-in is from 15:00, and check-out time is 12:00. If you want to stay a little longer, let us know. You can stay until 13:00 for free. It’s an extra €15 per hour if you want to stay longer (until 15:00). If you want to stay even longer, you’ll, unfortunately, need to pay for another night as we need time to clean the room before the next guest. You can store luggage with us outside of these hours in our luggage room.

Unfortunately, we don’t have our own parking facilities, but you can park in “Parking Antwerp Shopping” which is on the same street as the hotel. Happy parking!

Yes! Our luggage storage is open for all guests before check-in and after check-out. Just ask our hosts at the hotel, and they will help you out!

We have free Wi-Fi for all our guests; no secret codes or passwords are required! Just connect and surf away.

Citybox is within walking distance from Antwerp Central Station. Take the train from whichever airport you land in, and you can walk to the hotel in 5 minutes. The prices will vary depending on the season and availability. You can also travel by taxi, but the train is both faster, cheaper and better for the environment!

After you book your stay, you will receive a booking confirmation, including a booking number. When you check in, type in your booking number on our check-in terminal, make your payment, and you will receive your key card and room number.

When checking out, type in your room number, and leave your key card in the box next to the terminal.

If you need any assistance, ask one of our hosts!