The Guide | Brussels

Check-in is from 15:00, and check-out time is 12:00. If you want to stay a little longer, let us know. You can stay (by request) until 14:00 for free in a double room if you are a Citybox Friend. If you want to stay even longer, you’ll, unfortunately, need to pay for another night as we need time to clean the room before the next guest. You can store luggage with us outside of these hours in our luggage room in the lobby.

From Brussels Airport Zaventem, you can hop on the train headed to Brussels Midi/Zuid Station. Upon arrival, take metro line 2 or 6 towards Elisabeth and get off at Louise Station. From there, Citybox is just a 5-minute walk away. The journey is to take about 45-50 minutes.

For those arriving at Brussels South Charleroi Airport, a direct shuttle bus service by Flibco connects you to Brussels Midi/Zuid Station. Once at the station, take metro line 2 or 6 towards Elisabeth and get off at Louise Station. Citybox is then a 5-minute walk away. This journey takes around 1 hour and a half.

These are both the easiest and the most sustainable choices when traveling from the airport to our hotel.

Yes! Our luggage storage is open for all guests before check-in and after check-out. Simply use the terminals to get a keycard for the luggage room. Please note that luggage is stored at the guest’s own risk. And as always, if you need help ask our hosts at the hotel!

Brød  

The essence of artisanal baking is present at Brød Louise, with bread baked on-site every morning and an irresistible assortment of pastries. Enjoy their delicious sandwiches, reputed to be the best in Brussels, and their exceptional coffee in a warm and modern setting. With 35 seats inside and even more outside, Brød Louise promises a friendly and gourmet experience. 

Brod Café is located on the ground floor next to the hotel entrance. It is open seven days a week, from 7 AM to 3 PM. 

Frank 

Breakfast, brunch, lunch & specialty coffee. 

Frank blends the best of a café and a restaurant. With a focus on sustainability and vegetable-forward dishes, everything on the menu is made from scratch. It offers a sophisticated take on breakfast and specialty coffee. 

Frank Café, located at Chaussée de Charleroi 17 and accessible through the hotel, is open from 7 AM to 11 PM. 

On-site parking is available for just €20 per 24 hours (subject to availability). Please ring the bell upon arrival. Payment is made at check-in.

There is a self-service laundromat located on the floor -1. Laundry detergent is included in the price and goes into the machine automatically. The price for one wash is 7€, and a cycle in the dryer is 7€. We accept card payments only.  Feel free to request an iron at the host office. In exchange, we kindly ask for an ID card, which will be returned once you’re done using the iron. Open 24/7.