Check-in is from 15:00, and check-out time is 12:00. If you want to stay a little longer, let us know. You can stay (by request) until 14:00 for free if you are a Citybox Friend. If you want to stay even longer, you’ll, unfortunately, need to pay for another night as we need time to clean the room before the next guest. You can store luggage with us outside of these hours in our luggage room in the lobby.

At Citybox Hotels, we believe in making sure you have a comfortable and enjoyable stay. That’s why all our rooms are equipped with a comfy bed, a desk and chair, and a modern bathroom with soap, shampoo, and a hairdryer. Some of the rooms also have a small seating area for you to kick back and relax and make yourself at home.

Our closest indoor garage with approx. 300 places for visitors are Stigbergsgaraget, Renstiernas Gata 5, Södermalm. It is approx. 10 minutes walking distance from the hotel. Here you can park both by the hour and by the day. The garage’s opening hours are 06.00 – 00.00.

To find other parking options, we recommend you to visit  https://www.stockholmparkering.se/.

They are amazing, right? We get our beds from www.hildinganders.com which usually only delivers to hotels. However, they carry different brands, and the Jensen bed would be equivalent to the beds we have at the hotel.

We gladly accept Visa and Mastercard as payment options both on our website and in the hotels. For prepaid bookings, we also offer Apple Pay.

We do not accept American Express as a payment option, but we do accept it as a guarantee on our website.

Cash payment is accepted across all of our hotels (except for Citybox Helsinki), but you need a valid credit or debit card as a guarantee. This card doesn’t get charged (unless something unexpected happens); It’s primarily intended for security reasons.

The metro station Slussen is located just next to the hotel. All trains of the green and red lines stop at Slussen, and the blue line departs from T-central.   
 
Several city buses and buses to Nacka/Värmdö depart from Slussen. Find your best trip at SL.se. 
 
You can easily buy tickets for the subway and buses in the SL app, at the subway kiosks, Pressbyrån, or 7-Eleven. 

If you want to add a member to your sleepover, it will cost €15/NOK200 for an extra bed and must be pre-ordered by phone.

We may be budget-friendly, but we don’t skimp on the essentials! Leave your towels and sheets at home; we’ve got you covered.

Breakfast is not included. Coffee and snacks can be purchased at the vending machines in the lobby. We also have a guest kitchen equipped with a microwave oven, toasters, and kettles, so you are able to prepare your own breakfast.

First off, we are super happy that you’d like to book a stay with us! Unfortunately, you must be over 18 years old to check into Citybox without adult supervision. But don’t worry; we’ll be here waiting for you! 

After you book your stay, you will receive a booking confirmation, including a booking number. When you check in, type in your booking number on our check-in terminal, make your payment, and you will receive your key card and room number.

When checking out, type in your booking reference, and leave your key card in the box next to the terminal.

If you need any assistance, ask one of our hosts!

We have free Wi-Fi for all our guests; no secret codes or passwords are required! Just connect and surf away.

We offer all our guests a good night’s sleep and extra good daytime sleep in our dark rooms without windows. With the help of creative lighting and warm colors, our interior architects have created beautiful hotel rooms without real daylight – something we are very proud of! 

Are you looking for a hotel where daylight flows in the lobby but not in your room when you want to cool down after a long day? Then we are just right for you! 

TVs can be found in the common room on the ground floor, alongside books, board games, and activities such as darts and table tennis. We do have free (and fast) Wi-Fi so you can stream Netflix in your room on your laptop or iPad!

We don’t clean your room every day. Housekeeping is done after check-out and once a week during longer stays. This helps us keep our prices low and is also a big plus for the environment! Extra cleaning can be ordered for a small fee, just stop by the Host Office.

If you have questions about partnerships, sponsorships, and affiliate networking, reach out to us at upgrade@cityboxhotels.com with your information and offer, and we will get back to you as soon as we can.

Yes! Our luggage storage is open for all guests before check-in and after check-out. Just ask our hosts at the hotel, and they will help you out! Please note that luggage is stored at the guest’s own risk.

The unit of currency in Sweden is the Swedish Krona, abbreviated as SEK. You may also come across the symbol “kr” when dealing with prices or transactions.  

Of course! Extra towels, a water kettle, and extra pillows are available in our Citybox Host Office on the ground floor.

You can bring your furry family member for an extra 15€/200NOK/200SEK per stay; just let us know in advance. We can’t wait to have them stay with us! We do love all animals, but we must put a leash on it and stick to only one dog or cat per room.

Click here to see if we have any positions available. If you don’t find the position you are looking for, please send us an open application via the form on the page.

We partner with WECAB Stockholm, our first-choice taxi service. They only drive electric cars, which is great for the planet and something we really like! They will always go the extra mile to provide the best customer experience.
Book your taxi to and from the airport at least 24 hours before departure – Stockholm can get quite hectic, so planning ahead is smart! Ask them for a fixed price if you want to know the exact sum. WECAB STHLM +46 8 30 30 11

You can also go by train. Take the subway from Slussen to T-central (5 min), then go by Arlanda Express train from the Central station to the airport (20 min) You buy your ticket on their website or next to the train at track 1-2 before your trip.  

Our team at Host Office is happy to help you book a taxi!

We partner with WECAB Stockholm, our first-choice taxi service. They only drive electric cars, which is great for the planet and something we really like! WECAB will always go the extra mile to provide the best customer experience.
If they don’t have any available cars, there are other options as well. It’s a good idea to book your taxi in advance – Stockholm can get quite hectic, so planning ahead is smart!

Let us know if you need help with booking! Our pick-up address for taxi is Katarinavägen 18.

The Djurgården ferry (Swedish: Djurgårdsfärjan) is an inner city ferry route in Stockholm. It runs from a terminal near Slussen to Allmänna gränd on the island of Djurgården, with an optional stop at the island of Skeppsholmen. The service is integrated into Stockholm’s public transport system, and you can buy your ticket from the boat. The boat trip from Slussen to Djurgården takes about 15 minutes. 

Due to our hotel’s well-insulated and darker room design, some areas may experience weaker mobile signal strength. We are proud to offer complimentary high-speed Wi-Fi that is available throughout the entire hotel, including the rooms. This allows you to make calls, browse the internet, and stay connected using Wi-Fi calling or other internet-based services.