Of course! Extra towels, a water kettle, and extra pillows are available in our Citybox Host Office on the ground floor.

You can rent a City bike (Bysykkel) from NOK 49,-. The nearest bike rack is by the grocery store Coop Extra, which is located right by the hotel. You can also find bikes by the light rail station Danmarksplass. More information can be found at bergenbysykkel.no

Breakfast is not included. Coffee and snacks can be purchased at the vending machines in the lobby. We also have a guest kitchen equipped with a microwave oven, toasters and kettles, so you are able to prepare your own breakfast. You are also welcome to buy breakfast at the restaurant connected to our lobby.

We may be budget-friendly, but we don’t skimp on the essentials! Leave your towels and sheets at home; we’ve got you covered.

At Citybox Hotels, we believe in making sure you have a comfortable and enjoyable stay. That’s why all our rooms are equipped with a comfy bed, a desk and chair, and a modern bathroom with soap, shampoo, and a hairdryer. Some of the rooms also have a small seating area for you to kick back and relax and make yourself at home.

They are amazing, right? We get our beds from www.hildinganders.com which usually only delivers to hotels. However, they carry different brands, and the Jensen bed would be equivalent to the beds we have at the hotel.

Light Rail: There’s an excellent light rail system called “Bybanen.” It’s a train that goes right into the city center. You can find the station inside the airport terminal; follow the well-marked signs.

Get off at “Danmarksplass,” and the hotel is a 5-minute walk away.

You can also travel by taxi, but we recommend the light rail as it is more sustainable and nicer to your wallet!

We have free Wi-Fi for all our guests; no secret codes or passwords are required! Just connect and surf away.

We don’t clean your room every day. During longer stays, the rooms will be cleaned once a week. During short stays, cleaning will be done on the guest’s departure. This helps us keep our prices low, and it’s also a big plus for the environment! You can, however, book extra cleaning for your room for an additional fee.

We gladly accept Visa and Mastercard as payment options both on our website and in the hotels. For prepaid bookings, we also offer Apple Pay.

We do not accept American Express as a payment option, but we do accept it as a guarantee on our website.

Cash payment is accepted across all of our hotels (except for Citybox Helsinki), but you need a valid credit or debit card as a guarantee. This card doesn’t get charged (unless something unexpected happens); It’s primarily intended for security reasons.

Yes! Our luggage storage is open for all guests before check-in and after check-out. Just ask our hosts at the hotel, and they will help you out!

Our hotel room doors take up to 60 seconds to lock automatically due to safety reasons. All hotels in Norway have a special regulation for this. But don’t worry, if you’re in a hurry, tap your key card on the door, and it will lock right away.

First off, we are super happy that you’d like to book a stay with us! Unfortunately, you must be over 18 years old to check into Citybox without adult supervision. But don’t worry; we’ll be here waiting for you! 

After you book your stay, you will receive a booking confirmation, including a booking number. When you check in, type in your booking number on our check-in terminal, make your payment, and you will receive your key card and room number.

When checking out, type in your booking reference, and leave your key card in the box next to the terminal.

If you need any assistance, ask one of our hosts!

If you need to wash your clothes, there is a self-service laundromat located on the second floor. Laundry detergent is included in the price and goes into the machine automatically. The price for one wash is NOK 50,- and so is one round in the dryer. We accept card payments only. 

Short answer: No. However, TVs can be found in the common room on the ground floor. We have free (and fast) Wi-Fi so that you can stream Netflix in your room on your laptop or iPad!

If you want to add a member to your sleepover, it will cost €20/NOK200 for an extra bed (baby cot €12/NOK 125) and must be pre-ordered by phone.

Our hotel is Green Key-certified. This means that we have made conscious choices to do what we can to make the hotel more sustainable. You can read more here.

Tap water in Norway is considered excellent quality and is safe to drink anywhere in the country unless stated otherwise.

Nygårdsparken is the closest park to both our hotels in Bergen. It’s a beautiful park with great opportunities for picnics with friends, to walk your dog or to just get some air in nice surroundings! It’s super popular in the summertime.

7(!) mountains surround Bergen. So, there are plenty of hiking opportunities. The most popular mountain is Mount Fløyen, where you can take the Funicular or hike to the top. You can hike straight to Ulriken, Rundemanen, and Sandviksfjellet from the top of Fløyen. Both the Funicular station and the starting point of the hike are in the city center.

Bergen is mainly known for its mountains and fjords, but the city also has some beaches. We recommend Marineholmen Beach, Sandviken Sjøbad and Nordnes Sjøbad.

If you are looking for a blue flag-certified beach, we recommend Helleneset Beach.

You can bring your furry family member for an extra 15€ per night; just let us know in advance. We can’t wait to have them stay with us! We do love all animals, but we must put a leash on it and stick to only one dog or cat per room.

Unfortunately, we don’t have our own parking facilities, but there are plenty of parking options nearby:

Viken P-hus NOK 160 per day

Solheimsviken P-zone (ER) NOK 220 per day

Solheimsgarasjen (max 2 hours) NOK 32 per hour

Happy parking!

Although you could always walk, we recommend taking the Bergen Light Rail. The closest stop from the hotel is “Danmarksplass”. Take the light rail heading to “Byparken” and get off at “Nonneseter”, and you’re there!

The best alternative is to use the Bergen Light rail. Only a 5-minute walk from the hotel you will find the stop “Danmarksplass”. Take the one heading towards the city center and get off at “Bergen Busstasjon”.